Automatic responses from AMs

Automatic responses from AMs

A much repeated line; “I receive a large amount of correspondence each day, which my staff and I aim to deal with as efficiently as possible. ”

This page will be amended if more automatic responses are received or if an automatic response is updated to a direct response.

Those AM’s who left alternative addresses for contact and this and other response pages will be amended if a response is received.


Ken.Skates@assembly.wales,
Ken Skates AM
Assembly Member for Clwyd South

This is an automated response to let you know that your email has been received.

If you are contacting me with regards to my role as Minister for Economy and Transport, please email correspondence.ken.skates@gov.wales


Leanne.Wood@assembly.wales,
Thank you for taking the time to contact me. This is an automatic response to acknowledge that I have received your email.

I receive a large amount of correspondence each day that my staff and I aim to deal with as efficiently as possible. If you are a constituent of mine in the Rhondda, could you please ensure that you have included your full name, postal address and telephone number in your e-mail. If you have not done so, may I ask you to please resend with the information to enable us to deal with your case promptly.
Leanne Wood AC, Aelod Cynulliad dros y Rhondda
Leanne Wood AM, Assembly Member for the Rhondda


Jack.Sargeant@assembly.wales,
Thank you for your email. This is an automatic response to acknowledge that I have received your message.

I receive a large amount of correspondence each day, which my staff and I aim to deal with as efficiently as possible. Assembly Members can only take up cases on behalf of their own constituents, therefore if you are a constituent of mine in Alyn & Deeside, could you please ensure that you have included your full name, postal address and telephone number in your email. If not, may I ask you to please re-send it, with that information included.

Thank you for taking the time to contact me.

Best wishes, Jack Sargeant
Assembly Member for Alyn and Deeside


David.Rees@assembly.wales,
Thank you for your email to David Rees AM. This acknowledgement has been triggered electronically, so I may not have had a chance to read your message yet.

Please do not be disappointed if you do not receive an immediate reply. I receive a large volume of emails, letters and phone calls every day and aim to respond within one week although sometimes it may take a little longer. Occasionally I miss an email so if you do not hear from me within a week, then please do not hesitate to email me again.


Lesley.Griffiths@assembly.wales,
Thank you for your email. This is an automatic response to acknowledge that I have received your message.

I receive a large amount of correspondence each day that my staff and I aim to deal with as efficiently as possible.

Assembly Members can only take up problems and concerns that are raised by their own constituents.

As a consequence, if you are a constituent of mine in Wrexham, could you please ensure that you have included your full name, postal address and telephone number in your email. If not, may I ask you to please resend with the information accordingly as I cannot reply without it and this will also speed up a reply.

If you are not a constituent and wish to contact me in my capacity as Welsh Government’s Minister for Environment, Energy & Rural Affairs, please forward your enquiry to: correspondence.lesley.griffiths@gov.wales

If you have copied me in using the ‘cc’ address bar as opposed to emailing me directly (using the ‘to’ address bar) I will not normally reply unless you specifically request this in your email.

Please note that Assembly Members may only take up cases on behalf of their constituents. It is against Welsh Assembly protocol for AMs to take up cases on behalf of individuals who do not live in their constituency. If you are writing to me as a resident of the Aberavon constituency, please make sure that you have included your full name, postal address and phone number as this will help me deal with your communication more effectively. If you’re not sure who your AM is, you can find out through this link: http://senedd.assembly.wales/mgFindMember.aspx

Thank you for taking the time to write to me.


Joyce.Watson@assembly.wales,
Thank you for your email.

For the latest information about Novel Coronavirus (COVID-19) check:

https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/


https://www.facebook.com/welshgovernment/
https://www.facebook.com/PublicHealthWales/
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response


Jeremy.Miles@assembly.wales,
Thank you for your email. This is an automatic response to acknowledge that I have received your message.

I receive a large amount of correspondence each day, which my staff and I aim to deal with as efficiently as possible. Assembly Members can only take up cases on behalf of their own constituents, therefore if you are a constituent of mine in Neath constituency, could you please ensure that you have included your full name, postal address and telephone number in your email. If not, may I ask you to please re-send it, with that information included.

Any personal information that you give to me will be handled in line with the requirements of the EU General Data Protection Regulations 2018, by me, my staff and any volunteers in my offices.

Thank you for taking the time to contact me.
Jeremy Miles
Assembly Member for Neath


Kirsty.Williams@assembly.wales,
Thank you for contacting my Brecon and Radnorshire Constituency Office. This acknowledgement has been triggered automatically and I have not yet had a chance to read your message.

If you are a constituent please can you make sure your email includes your full address.

If you do not live in the Brecon & Radnorshire Constituency I am sorry but I am unable to help. You can find out who your Assembly Member is here: http://senedd.assembly.wales/mgFindMember.aspx

If you are contacting me in my Ministerial Capacity please re-send your email to correspondence.kirsty.williams@gov.wales

Due to the Coronavirus, my staff will be working from home and my Office in Brecon is currently closed. We will however be responding to emails as normal and can call people back if necessary.

Information about the COVID-19 Outbreak can be found on the following sites:

https://gov.wales/coronavirus
https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

We will be back in touch as soon as we can. Thank you again for getting in touch.


Carwyn.Jones@assembly.wales,
Diolch am eich neges. Bydd rhywun yn cysylltu a chi cyn bo hir

Thank you for your message. Somone will contact you as soon as possible

Carwyn Jones


Lee.Waters@assembly.wales,
Thank you for your email to Lee Waters AM. This acknowledgement has been triggered electronically, so I may not have had a chance to read your message yet.

Please do not be disappointed if you do not receive an immediate reply. I receive a large number of emails, letters and phone calls every day, but I aim to respond within two weeks, although sometimes it may take a little longer. Occasionally I miss an email so if you do not hear from me within two weeks, then please do not hesitate to email me again.

Please note that Assembly Members may only take up cases on behalf of their constituents. Assembly Members are not permitted to take up cases on behalf of individuals who do not live in their constituency. If you are writing to me as a resident of the Llanelli constituency, please make sure that you have included your full name, postal address and phone number as this will help me deal with your communication more effectively.

If you are resident in the Mid and West Wales area in a constituency which does not have a Labour AM, and you would prefer to deal with a Labour representative, then you could contact one of the two Labour Welsh Assembly Members for Mid and West Wales. They are Joyce.Watson@assembly.wales and Eluned.Morgan@assembly.wales

Many thanks for taking the time to write to me.

We like to keep constituents updated in relation to Lee’s role as an Assembly Member through his monthly Newsletter. If you would like to receive this please send a blank e-mail to amanda.murphy@assembly.wales with “Subscribe” in the title.

Thank you.


Mark.Drakeford@assembly.wales,
For advice on Coronavirus (Covid-19), please visit gov.wales/coronavirus.

Thank you for writing to Mark Drakeford AM in his capacity as Assembly Member for Cardiff West. This mailbox is only able to deal with constituency enquiries and is not related to Mark Drakeford’s role as First Minister.

If you are a resident in Cardiff West, please ensure you have provided your name, full address and phone number. A member of staff from the constituency office will get back to you as soon as possible.

If you wish to contact Mark Drakeford AM in his role as First Minister, please write to Correspondence.FM@gov.wales. We are unable to respond to ministerial enquiries received through this mailbox.


Hefin.David@assembly.wales,
Thank you for your email to Hefin David AM. This acknowledgement has been triggered electronically, so I may not have had a chance to read your message yet.

Please do not be disappointed if you do not receive an immediate reply. I am currently receiving an unusually large volume of emails, letters and phone calls and aim to respond within one week although sometimes it may take a little longer. I am currently prioritising those who need immediate assistance or at particular risk.

Occasionally I miss an email so if you do not hear from me within a week, then please do not hesitate to email me again.

If you have copied me in using the ‘cc’ address bar as opposed to emailing me directly (using the ‘to’ address bar) I will not normally reply unless you specifically request this in your email.

Please note that Assembly Members may only take up cases on behalf of their constituents. It is against Welsh Assembly protocol for AMs to take up cases on behalf of individuals who do not live in their constituency. If you are writing to me as a resident of the Caerphilly constituency, please make sure that you have included your full name, postal address and phone number as this will help me deal with your communication more effectively. If you’re not sure who your AM is, you can find out through this link: http://senedd.assembly.wales/mgFindMember.aspx

Thank you for taking the time to write to me.
Hefin David


huw.Irranca-Davies@assembly.wales,
Thank you for your email.

Due to the Coronavirus I will be working away from the office for some time.

If your message is urgent, please leave a voicemail on 0300 200 7328.

For the latest information about Novel Coronavirus (COVID-19) check:

https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/


https://www.facebook.com/welshgovernment/
https://www.facebook.com/PublicHealthWales/
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response


Lynne.Neagle@assembly.wales,
Thank you for taking the time to contact me. I try to read and respond to emails as quickly as possible but I am currently receiving a very arge number of queries about coronavirus and I simply cannot respond as quickly as I would like to. Please accept my apologies for any inconvenience this may cause. I will get back to you as soon as I can.

I would like to encourage everyone to follow the Public Health Advice which is there to save lives. Stay Home. Protect the NHS. Save Lives.

If your query is about coronavirus, I have listed below some websites where you can find the latest information:

Public Health Wales provides a daily update about the number of cases of coronavirus in Wales. It is available at: https://phw.nhs.wales/news/public-health-wales-statement-on-novel-coronavirus-outbreak/

Information about coronavirus is available on the Welsh Government’s website at https://gov.wales/coronavirus and https://llyw.cymru/coronafeirws

Business Wales offers information on support available for businesses in Wales – https://businesswales.gov.wales/coronavirus-advice

Information about the guidance and support available for businesses and employees from the UK Government, including the Coronavirus Job Retention Scheme can be found at: https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

Kind regards,
Lynne


Bethan.Sayed@assembly.wales,
Thank you for your email. I am currently on maternity leave, however a member of my office team will be in contact with you soon.
You can also contact my office via 01639 820530
Thanks,

Bethan Sayed


Delyth.Jewell@assembly.wales,
Thank you for your email.

This is an automatic response to acknowledge that I have received your message.

I receive a large amount of correspondence each day that my staff and I aim to deal with as efficiently as possible.

If you are a constituent contacting about an urgent matter, the number of my regional office is 0300 200 7138.

Thank you for taking the time to contact me.

Delyth Jewell AM
South Wales East


AndrewRT.Davies@assembly.wales,
Thank you very much for your e-mail and for taking the time to write to me. This acknowledgement has been triggered electronically as I have not yet had a chance to read your message.

Assembly protocol dictates I can only take up casework if you are a constituent. If you could kindly provide your full address and contact information it would be greatly appreciated.

I receive a large number of letters and e-mails every day and I aim to respond to everything as soon as I can. I try to handle everything quickly and efficiently but complex issues may need time but at the very latest I would hope to be back to you with a response in 14 days.

Thanks again for taking the time to write to me.

With kind regards,

Andrew RT Davies
South Wales Central Region
AndrewRT.Davies@Assembly.Wales
Twitter – @AndrewRTDavies
Facebook – Andrew RT Davies
www.AndrewRTDavies.com

Disclaimer: This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no liability is accepted for any damage caused by any virus transmitted by this e-mail.


Angela.Burns@assembly.wales,
Whilst Covid-19 is impacting on lives I am sure that you will appreciate that my email box will receive far more emails than normal and whilst my staff remain working hard our work patterns will be impacted. We will endeavour to get back to you as soon as possible, but please remember that we are in exceptional times and you may experience a slightly longer wait to receive a response.

Thank you for your e mail. This acknowledgement has been triggered electronically as I have not yet had a chance to read your message.

I receive a large number of letters and e-mails every day and I aim to respond to everything as soon as I can. I try to handle everything quickly and efficiently but complex issues may need time so please do not be disappointed if you do not receive an immediate reply.

Please ensure that you have included your full name, postal address and telephone number(s) in your e-mail. If you have not already done so, please re-send your e-mail with this information as I cannot reply without it. If your case needs urgent assistance please call the office on 01834 843052

Please note, this email address is for constituency related matters only. No action will be taken if you are not a resident of the Carmarthen West and South Pembrokeshire constituency.

You can follow my work as your AM on Twitter @angelaburnsam .

Assembly Member for Carmarthen West and South Pembrokeshire

County Chambers, Warren Street, Tenby, Pembrokeshire, SA70 7JS

I will only use the information you have given to my office for the purposes of which you have asked. Your data will be processed under the lawful basis of “public task and legitimate interest” and/or “explicit consent” according to the Data Protection Act 2018. I will not share your information other than for these purposes and it is easy to withdraw your consent at any time by contacting my office.


Russell.George@assembly.wales,
Thank you for your e mail. This acknowledgement has been triggered electronically as I have not yet had a chance to read your message.

I receive a large number of letters and e-mails every day and I aim to respond to everything as soon as I can. I try to handle everything quickly and efficiently but complex issues may need time so please do not be disappointed if you do not receive an immediate reply.

Please re-send and include your full name, postal address and telephone number(s) in your e-mail, if not already inlcuded.


Vikki.Howells@assembly.wales,
Thank you for your email to Vikki Howells AM. This acknowledgement has been triggered electronically, so I may not have had a chance to read your message yet.

Please do not be disappointed if you do not receive an immediate reply. I receive a large volume of emails, letters and phone calls every day and aim to respond within one week although sometimes it may take a little longer. Occasionally I miss an email so if you do not hear from me within a week, then please do not hesitate to email me again.

If you have copied me in using the ‘cc’ address bar as opposed to emailing me directly (using the ‘to’ address bar) I will not normally reply unless you specifically request this in your email.

Please note that Assembly Members may only take up cases on behalf of their constituents. It is against Welsh Assembly protocol for AMs to take up cases on behalf of individuals who do not live in their constituency. If you are writing to me as a resident of the Cynon Valley constituency, please make sure that you have included your full name, postal address and phone number as this will help me deal with your communication more effectively. If you’re not sure who your AM is, you can find out through this link: http://www.writetothem.com.

Many thanks for taking the time to write to me.
Vikki Howells AM/AC


Nick Ramsay AM / AC

Assembly Member for Monmouth / Aelod Cynulliad dros Fynwy

16 Maryport Street, Usk, Monmouthshire, NP15 1AB. Tel: 01291 674898

National Assembly for Wales, Cardiff Bay, CF99 1NA. Tel: 0300 200 7211

Thank you for taking the time to contact Nick Ramsay. Your email is acknowledged by this automated response.

Our office seeks to answer all correspondence as quickly and efficiently as possible. Unfortunately, due to the large volume of letters, emails and telephone calls received every day, it may not be possible to reply to you immediately. Please note the following points:

· Priority will always be given to constituents and to issues directly affecting the Monmouth constituency.

· If you are a constituent, please ensure you have provided your full name, address including postcode, a contact telephone number, and any relevant references etc. We are unable to deal with your case without this information and it will take longer to respond to your enquiry.

· Sometimes, people contact us on behalf of a friend or relative. If that person is an adult (aged 18 or over), then unless you hold power of attorney or similar, we will need to have their written consent and signed authorisation in order to take any action.

· There is a strict Assembly protocol that AMs may only act on behalf of their own constituents. You can check who your AMs are by visiting the Assembly website and entering your postcode: http://www.assembly.wales/en/memhome/Pages/memhome.aspx

· Any abusive or threatening emails will be deleted without a reply.

Learn more about Nick’s work representing the Monmouth constituency: https://www.nickramsay.org.uk/

Privacy notice: In line with data protection regulations, this office processes personal data for casework and policy query purposes under the lawful basis of public task. In instances where this lawful basis is not sufficient and explicit consent is required, a member of staff will get in touch with you to establish your consent.

Please note that this office uses data from the open electoral register for referencing and filing purposes.

As a data subject, you have the right to request access to all personal data that we hold on you by making a Subject Access Request. If the data we hold on you is no longer necessary for the casework or policy query purposes for which it was collected, you have the right to erasure of that data. You also have the right of rectification if the data we hold on you is no longer correct. This office will not use your personal data in a way that goes beyond your reasonable expectations in contacting us.

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